Terms & conditions
Podmínky upravují nákup na tomto e-shopu pro spotřebitele v České republice.
Summary: Objednávka vznikne odesláním pokladny; ceny jsou v Kč včetně DPH; práva spotřebitele jsou v souladu s občanským zákoníkem.
Seller: varanasi Co., s.r.o., Růžičkova 511, 769 01 Holešov, Company ID 25334751, VAT ID CZ25334751. Contact: info@kravaty-kravaty.cz, +420 602 191 696. These terms govern purchases at Kravaty-kravaty.cz for consumers in the Czech Republic. The contract is concluded in Czech.
1. Order and contract
An order is placed by submitting checkout with the button “Order with obligation to pay”. We confirm receipt by e-mail. The purchase contract is formed when we confirm the order (for card payments, after successful payment authorisation).
2. Price and payment
Prices are in CZK including VAT. Payment by bank transfer, QR (SPAYD), cash on delivery or card (GoPay). Goods are shipped after payment is received; in-store pickup by arrangement. For discounted prices we show the lowest price offered in the 30 days before the discount.
3. Shipping and delivery time
Packeta (pickup point / home delivery) or In-store pickup - Tovární 1333, 76901 Holešov, CZ. Current shipping prices are on the Shipping & payment page. We usually dispatch within 24 hours on business days. Exact delivery time depends on the carrier.
4. Withdrawal
Consumers may withdraw within 14 days of receiving the goods. Procedure, return costs and the model form are on the Right of withdrawal page.
5. Complaints and defects
Rights for defective goods under the Czech Civil Code. See Returns & complaints. Liability for defects lasts 24 months from receipt.
6. Alternative dispute resolution (ADR)
Consumers may use out-of-court dispute resolution. The ADR body is the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 567/15, 120 00 Prague 2, https://www.coi.cz/. Using ADR does not prevent court proceedings.