Free shipping from 1 500 Kč

Dispatched within 24 hours

Returns within 14 days

Advice: +420 602 191 696

Right of withdrawal

Spotřebitel může odstoupit od smlouvy do 14 dnů od převzetí zboží bez udání důvodu.

Summary: Zboží zašlete na naši adresu; peníze vrátíme do 14 dnů od odstoupení nebo doručení zásilky.

As a consumer you may withdraw from a distance contract within 14 days of receiving the goods without giving a reason. Notify us by e-mail at info@kravaty-kravaty.cz or by post; you may use the model form below. The deadline is met if you send the notice before it expires.

Returning goods and costs

Send the goods without undue delay (no later than 14 days after withdrawal) to: varanasi Co., s.r.o., Růžičkova 511, 769 01 Holešov. The consumer bears the cost of returning the goods unless we agree otherwise.

We will refund the payment including the cost of the cheapest delivery method offered, using the same method as received, without undue delay and within 14 days of withdrawal. We may withhold the refund until we receive the goods or proof of dispatch.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: varanasi Co., s.r.o., Růžičkova 511, 769 01 Holešov, info@kravaty-kravaty.cz

I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods(*):

Ordered on(*) / received on(*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate / complete.

Help

Frequently asked questions

How quickly do you dispatch orders?

In-stock items are dispatched within 24 hours on business days. You will receive an e-mail confirmation after shipping.

What shipping and payment options are available?

Packeta pickup or home delivery, or in-store pickup in Holešov. Pay by bank transfer, QR code, card (GoPay) or cash on delivery.

What materials are the ties made from?

We offer silk and polyester models — each product lists material and colour. Standard 24-month warranty applies.

Can I return or claim defective goods?

Yes. Report defects by e-mail or post; consumers have a 14-day withdrawal right. See Returns & complaints in the footer.